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ArbMaker

THE tool-set for relative value pairs traders

A product of Sparrow Holdings, LLC — established 2004

HomeFrequently Asked QuestionsSuppose I want to cancel my trial or sub

Suppose I want to cancel my trial or subscription – how do I do this?

When you place an order you will receive two email notices in return.  One with a download link and activation key for ArbMaker; and the other with links to your invoice and  order details. The link to the order details leads to a page with a cancellation option you can click if that is what you decide to do.

You will also be sent an email several days before the end of the 14-day free trial to remind you that the trial is ending. This is designed to avoid any surprise charges being made.

Finally, if you have any problems trying to cancel you may also ask us to do it for you.